Masashi Suwa is a CSO/consulting director/product manager at Empath.. He has engaged various projects related to Speech Analysis, RPA, and other Advanced technologies as a consultant, data analyst, and system engineer in multiple leading global IT companies. As a member of Empath, He is responsible for various consulting projects of how BPR and organizational changes can be achieved by utilizing AI and its emotion analysis. He holds a B.Eng. in Administration Engineering from Faculty of Science and Technology at Keio University, and an MSc in Information Systems and Organisation (Research) from Department of Management at the London School of Economics and Political Science (LSE).